CANCELLATION POLICY
For all cancellation issues pertaining to orders made via imperialextraction.com we encourage you to contact us via email at contact@imperialextraction.com.
CANCELLATIONS
If you need to cancel your order for any reason, please contact us ASAP and we will try our best to accommodate your request if the order has not yet been shipped. If the order has already been shipped, you must follow the normal return procedure described above.
Subscription are are non cancellable and non refundable for the first 3 subscription orders. Customers are required to enter a 3 term subscription payment per subscription order before cancelling.
After subscription payment periods are met, subscriptions may be cancelled or updated via the my account subscription page.
Our customer service representatives are available Monday – Friday between 9:00 AM – 5:00 PM PST.
Items may not be edited once your order has been shipped.
We retain the right to deny any refunds or returns for any reason. We also retain the right to deny service or sales to any person(s), business, or entity for any reason.